If you have switched from an iOS device to an Android (or any other platform), there is a fair chance you may have experienced the ill-famed iMessage bug. When you send a text message from an iOS device to another user who has recently quit the iOS platform, the person does not receive any of your text messages. The messages from your iOS device are still sent as iMessage and the intended recipient does not get any of them. That’s a well-known issue and Apple has been trying to fix it for a while. Unfortunately, they haven’t been able to find an automatic fix. The user must disable iMessage before switching to another platform. If they have already stopped using iPhone and don’t have access to it, they will need to manually disable it from the Apple server.
Of course, there is a way to fix it but it would be so much better if Apple would do it automatically. Well, anyway, let’s learn how to fix this issue.
If You Still Have Access to Your iOS Device
If you haven’t made the switch already then it is very easy to fix this issue. Or, even if you have started using another platform but still have access to your iOS, you can take care of it quickly. Here are the steps to disable iMessage on your device. It works on all iOS devices including iPhone, iPad and iPod Touch:
1. Open Settings from the iOS device home screen
2. Go to Messages
3. Locate ‘iMessage’ and disable it by moving the toggle to the left
4. If you don’t intend to use the iOS device anymore, you may even turn FaceTime off in this section
Now, wait for a couple of minutes. You may even reboot your device.
After some time send a message to someone who uses iOS and iMessage. Now you need to check the color of the bubble around the message. If the color of the message bubble is green then it means iMessage has been disabled and the message has been delivered as SMS. Note that iMessage bubble is blue in color. You are all good to go now as you have fixed the iMessage bug here.
What if I don’t have access to my iOS device?
Not everyone is aware of the iMessage bug. In fact, even when I made the switch, I didn’t know that there was an issue like that. After all, who would have a dream of disabling iMessage before making the switch? So, if you could not disable iMessage and you no longer have access to your device, have no worries, we have the fix for you. You can disable it directly from Apple server.
Here is what you need to do:
1. Open any browser on your computer or mobile and go to http://selfsolve.apple.com/deregister-imessage
2. Scroll down until you see the section with the heading ‘No longer has your iPhone?’
3. Enter the phone number associated with your iMessage account (the one you tied to your Apple ID)
4. Now when the number has been entered click the Send Code option
5. You will now receive a code on your phone number which you just entered. Enter that code in the ‘Enter confirmation code’ section
6. Click on Submit button
7. Now you only need to wait for a few seconds. You will receive a message that iMessage has been deregistered or deactivated.
Yes! That is all! It is as simple as that. Now you don’t have to worry about the bug any longer.
Now, whenever your friend with the iOS device will send a message to you, it will be delivered as a regular SMS.
Thankfully, this method does not require your Apple ID or password. Sometimes we don’t remember the details after making the switch.